Shipping
This is entirely dependant on the availability of the product at the time of order and the type of product it is.
To find an estimated shipping time of the product you wish to purchase, please refer to the product page. Each product will have a shipping time in addition to its description and image. Use this as a guideline when ordering so that you can assure you plan your purchase timeously.
The only reason a product may be delayed is if it is out of stock at the time of purchase. If this occurs, you will be notified immediately.
Shipping Method and Carriers
We partner with UPS and USPS to do our shipping and use the fastest and most affordable options available.
Unlike other websites that may overcharge you with unacceptable shipping fees, Die Hard Fans charge a standard flat rate of $4.95 per order. This means that whether you buy a single key ring, a sofa (large, oversized product), or multiple products, your entire order will be shipped, within the USA, for the flat rate of $4.95.
If you wish to expedite shipping of your order, please contact us for customer service support.
Due to the very large selection of products that we carry it is impossible to guarantee 100% availability of all the merchandise that we sell. If an item that you’ve ordered is out of stock or backordered you will be notified by email promptly.
Partial Shipments
In some cases, orders with multiple items are shipped in multiple packages. These are called partial shipments. In this instance, items will ship from more than one shipping facility. You will receive notification when this occurs.
If you select an expedited choice of shipping, all items available for immediate shipment will be processed in that manner. All other items, such as special order items, will be sent via standard ground.
Although multiple packages are being shipped, you will have only one shipping charge
Manufacture Direct Shipment
Manufacturer direct are shipped by the manufacturer. Each manufacturer has agreed to ship within a specified time frame, which varies by manufacturer. The time frame needed to produce and ship the item is listed under the item's picture. The shipper is selected by the manufacturer, and together they negotiate guarantees of quality delivery. We cannot offer expedited production or shipping for these items.
Packaging
The type of packaging used to ship your order varies due to the needs for each specific item. When shipped from our warehouse we assure you we take the most careful approach to make sure your items arrive undamaged.
Here at Die Hard Fans, we believe the shipment of your order is as important as our developing process. After all, who wants to have a glass beer or coffee mug arrive to you broken or scratched? We use bubble mailers that snugly hold and protect your glassware, to ensure that they arrive to you intact and undamaged.
If product arrives damaged, please notify us at once. See our Returns Policies for more information.
International
For now, Die Hard Fans can only accept orders that are shipping to one of the following: United States, Puerto Rico, U.S. Virgin Islands and Canada.
If you are outside of these countries, we will not be able to post your products to you.